1. The service

Polytxt dey do AI-helped translation for document, plus optional human-certified upgrade. The pipeline combine automated drafting by big language model with sign-off from qualified human translators. We dey from Edinburgh, Scotland.

2. Your account

The free AI preview fit work without account. If you want save translations, or you wan request human-certified upgrade, or you wan access translation from another device, you need to register. You get responsibility to keep your account credentials secure, and for any activity wey happen under your account.

3. What you upload

You still get full ownership of any document wey you upload. By uploading, you give Polytxt limited licence to process the document only for the purpose of producing the translation you request. You confirm say you get the right to translate the document — for example, you own am, the document subject agree, or the document just dey lawful for your possession for translation.

4. What we deliver

For the free AI preview: na instant AI-translated copy of the first 25 segments, with option to view more when you need am. For human-certified upgrade: na full document translation wey qualified human translator review and sign off, with statement of accuracy and audit trail attach.

5. AI translation — accuracy and limitations

The AI translation na as useful first draft. E no be certified, no be human translator sign am, and UK authorities no accept am (Home Office, NHS, UK universities) for official use. The free preview dey clearly mark am as such for the downloaded watermarked file. For official use, request the human-certified upgrade.

6. Certified translation — scope and acceptance

Our human-certified translations include signed statement of accuracy, translator’s contact details, and the date of translation — the three elements UK Visas and Immigration need for translations wey go follow am. We no promise acceptance by any specific authority for any specific case — the authority wey receive am go decide am based on their own published requirements. If acceptance refuse because of translation defect wey we cause, we go re-translate am without charge.

7. Pricing, payment, and refunds

Di free AI preview no cost you anything. Human-certified translations dem dey quote am per page (£40 Standard tier, £90 Express tier) before any work start. Quotes go bind you once you accept am.

Refunds: if you cancel before human translator don start review, we go refund you full. If you cancel during review, we go refund pro-rata for the work we no finish for you yet. If we discover after delivery say the translation get material error we cause, we go re-translate am free of charge.

8. Data retention

Guest uploads (no account) dem dey keep am for 30 days then dem go purge am automatically. Documents wey you save for account go stay as long as account dey active. Audit-event metadata (no document content) dem dey keep am for longer compliance window. Full detail for our privacy policy.

9. Intellectual property

You still get ownership of the original document and your translation. Di Polytxt platform, brand, AI prompts, quality-assurance pipelines, and workflow software na our intellectual property, and e no go allow make dem reverse engineer am or reproduce am. Audit logs wey we generate go share back to you if you request am.

10. Limitation of liability

For the maximum extent wey law allow, Polytxt’s total liability for any claim wey come from your use of the service, dem cap am for the fees wey you pay us for the past twelve months before the claim, or £500, whichever bigger. This cap no limit liability for matters wey UK consumer law no fit exclude, including fraud, personal injury, and certain statutory rights.

11. Governing law (Scotland, UK)

Wetin these terms cover, na laws of Scotland, and e follow the exclusive jurisdiction of the Scottish courts. UK consumer protection laws go apply where you be consumer.

12. Changes to these terms

If we change these terms well-well, we’ go notify registered account holders by email 30 days before the change go start, and we go post notice for the dashboard. Routine updates wey no big deal (clarifications, typo fixes) dem dey do without notice. The last updated date for top of this page na always correct.

13. Contact us

For any contractual or terms-related enquiry email us.